Same Day Access Triage Screener

Western Tidewater CSB is seeking a Same Day Access(SDA) Triage Screener.

Responsibilities and Duties for SDA Triage Screener:

• Provides a variety of clerical, data entry and administrative duties.

• Answer/direct incoming calls, take messages, and place outgoing calls efficiently and professionally.

• Maintain electronic and/or paper records through data entry and/or filing.

• Complete required intake paperwork, obtaining insurance information

• Scheduling intake appointments for clients, while maintaining professionalism and effective customer service.

• Perform other related work as requested by the Manager, Supervisor, or Director.

Qualifications and Skills for SDA Triage Screener:

• Associates Degree in business related field (preferred)

• High School diploma (required)

• At least 1 year of clerical experience

• Work experience in a Mental Health, Substance Abuse or similar setting preferred

• Valid Driver’s License with acceptable DMV record.

• Effective communication

• Excellent organizational skills

• Advanced computer skills