Child & Adolescent Outpatient Services

This program evaluates and treats mental health and/or substance use disorders in children ages 5 – 18 with a mental health and/or substance use disorder who have impairments in social, vocational, academic, or family functioning.

Child & Adolescent Prevention Services

These services, delivered in the community and schools, are designed to educate, inform and prevent children and adolescents from engaging in risky behaviors.

Children’s Case Management

Child and Adolescent Case Management insures that children and adolescents with mental health and intellectual disabilities are able to access the full range of community supports.

Children’s Mobile Crisis Program

The Children's Mobile Crisis Program is an emergency mental health service designed for children and adolescents under the age of 21.  When a crisis arises in which the child's behaviors put them at risk of hurting themselves or others and/or when a parent isn't able to resolve the situation Mobile Crisis Clinicians are available to provide intervention - in the home, at school, or in the community.  The Mobile Crisis Clinician will assess the individual for immediate safety; include the parent/guardian in treatment work with the client and family to de-escalate the crisis; provide the family with appropriate referrals and contact information and as appropriate, complete an intake into mental health services.  The clinician will help the family develop an individualized safety plan and contact the individual's family for ongoing support to continually assess the client's safety for up to 15 day. 

Coordinated Specialty Care for First Episode Psychosis (CSC)

CSC provides a team of individuals to provide targeted services to 16 – 25 year olds experiencing an initial psychotic episode and potentially early onset of mental illness.  Intensive services are provided with the goal of serving these individuals into young adulthood.

Court Services Liaison

WTCSB provides a Court Services Liaison to coordinate referrals for needed services and to assist youth transitioning back into the community following a placement in a detention center.

Crisis Intervention

The Crisis Intervention Program provides immediate mental health or substance abuse treatment to individuals who are experiencing an acute dysfunction requiring immediate clinical attention.  Service goals include the prevention of exacerbation of a condition, preventing injury to the person served or others, providing treatment in the context of the least restrictive setting, averting or reducing the threat of inpatient psychiatric hospitalization, incarceration, or homelessness, and assessing and stabilizing acute symptoms of mental illness, alcohol and other substance abuse. 

Crisis Intervention Team (CIT)

These teams are formed with local law enforcement.  Trained team members improve interactions between law enforcement and individuals with mental illness.  This ability helps to prevent inappropriate restraint, incarceration, and stigmatization of persons with mental illness.  It reduces injury to officers, family members, and individuals in crisis, and links individuals with mental illness to appropriate treatment and resources in the community. 


Emergency Services

Crisis services are available 24 hours a day, 7 days a week for all individuals of any age, ethnicity, or disability, who are in crisis due to mental illness or substance abuse.  The services include counseling and phone consultations with or for people in crisis, as well as admission screenings for crisis stabilization, psychiatric hospitalizations, and/or substance abuse inpatient treatment.



An array of center based medical and associated nursing services that focus upon pharmacological evaluation, treatment, management, and monitoring of DSM V disorders.  This service is provided in conjunction with case management/care coordination.

Mental Health Skill-building Services (MHSS)

MHSS services are designed to help a person with serious mental illness understand the illness and establish personal recovery goals.  Recipients learn and practice skills important to achieving psychiatric stability, independent living and become a productive member of the community.

Mentoring Services – Children and Adolescent TIME (Teaching, Inspiring, Mentoring & Empowering)

TIME provides supportive mentoring services for individuals between the ages of 8 and 18 and helps develop improved self-esteem and practical goal setting.  Children and adolescents are guided to make positive life choices, benefit from enhanced social skills, and will learn to cultivate healthy relationships.  Individuals showing deficits in these areas or who do not have adequate supportive relationships or lack caregiver bonding or who do not have age-appropriate independence skills can benefit from the TIME program.

Nurturing Parenting Program

This program targets families at risk for abuse and neglect with children birth - 18 years.  Programs are family-centered, trauma informed initiatives designed to build nurturing parenting skills as an alternative to abusive and neglectful parenting and child-rearing practices.  Goals are to prevent recidivism in families receiving social services; lower the rate of multi-parent, teenage pregnancies; reduce the rate of juvenile delinquency and alcohol abuse; and stop the intergenerational cycle of child abuse by teaching positive parenting behaviors.  This program emphasizes the important of raising children in a warm, trusting and caring household.  It is founded on the belief that children who are cared for develop the capacity to trust, care and respect themselves, others, all living creatures and the environment.  Any community partners within the cities of Suffolk and Franklin, and the counties of Isle of Wight and Southampton my submit referrals.  Click here for the referral form.


Region V Child REACH Program

WTCSB is part of a regional crisis response system created to assist families and support systems of children who have been identified as having an intellectual or developmental disability in the event of a crisis.   A crisis can occur when a change in typical behavior places the child, caregiver, family member, or anyone else in danger.  Supportive intervention may be required to effectively resolve the event.  The target population is children and families with children under 18 years of age.  For more information regarding services, resources, and/or training opportunities please call 1(888)255-2989.  Please click here for more information.

School Counseling Intervention Program (SCIP)

SCIP Services are designed for at-risk school age children, under the age of 21, who exhibit multiple behavioral, emotional, and/or social problems which interfere with their school attendance, academic performance, and social interactions with peers/authority figures within the school setting.

Strong African American Families - Breaking Bread Together

This 7-week family-centered program encourages the use of parenting and resiliency skills.  It targets African American families response to challenges they face and to help adolescents avoid behavior problems, prepare parents for their child's adolescent years, and provide caregivers with tools to help youth set and reach positive goals.  Any community partners/affiliatesor families residing within the City of Franklin or the County of Southampton may submit referrals.  Click here for the referral form.

Telemedicine Services

WTCSB is equipped with a telemedicine conferencing system which allows us to extend services to our most rural areas.  We are currently providing emergency prescreenings, psychiatric visits and one on one consultations to our citizens in outlying areas.