Crisis Therapeutic Home
A safe, home-like environment for stabilization and healing
When an adult with developmental disabilities experiences a mental health crisis, finding the right care can feel overwhelming. WTCSB’s REACH Crisis Therapeutic Home (CTH) provides a highly supportive, 24/7 residential setting designed to help individuals stabilize safely. We believe that every individual should be supported to live the most inclusive life possible in their community. By providing prompt, compassionate crisis intervention and prevention, we help individuals safely transition back to their daily routines without the need for inpatient psychiatric hospitalization.
What the Crisis Therapeutic Home is
The CTH is a regional 6-bed, short-term crisis program. It acts as a comfortable, structured alternative to hospitalization where a multidisciplinary team—including psychiatrists, registered nurses, and mental health professionals—provides round-the-clock care.
During a stay at the CTH, our team will “walk alongside” the individual to provide:
- Assistance with Activities of Daily Living (ADLs) and community integration.
- Therapeutic groups, individual counseling, and crisis de-escalation support.
- Ongoing nursing support and daily medication management, including arranging updated prescriptions to a designated pharmacy.
- Development of a personalized Crisis Education and Prevention Plan (CEPP) to help families and providers better understand behavioral needs and support community stabilization.
- Weekly Treatment Team meetings with natural and community supports.
- Care coordination with the REACH Mobile Crisis Team and case management linkage to permanent placement prior to discharge.
Who the Crisis Therapeutic Home serves
The CTH program serves adults (ages 18 and older) who have intellectual and developmental diagnoses along with co-occurring mental health diagnoses. (For adolescents in crisis, WTCSB offers the BRIDGES program).
Our short-term residential services can support adults who are:
- In need of short-term crisis prevention (typically a 5-7 day stay).
- Stepping down from hospitalization or jail and needing a transition period (typically a 14-day step-down stay).
- Experiencing a severe crisis or at risk of losing their placement due to difficult-to-manage behaviors (up to a 30-day crisis stay).
You’re not alone. Recovery support is here.
If you or someone you care for is trying to rebuild stability after a behavioral or mental health crisis, you do not have to do it by yourself. A short-term stay at the Crisis Therapeutic Home can be a practical next step toward stronger routines, healthier coping, and more connection.
WTCSB is here to help you find the right level of support and move forward one step at a time.
How to Access Care at the CTH?
Because the Crisis Therapeutic Home provides highly specialized residential care, admission is often coordinated through our crisis teams, hospitals, or community providers. However, reaching out to start the process is simple.
Urgent Crisis Support: If you or a loved one is in immediate mental health crisis, please call, text, or chat 988 for free, confidential, 24/7 support.
Call Us: To ask questions about the CTH program, eligibility, or to start a referral, call our main WTCSB line at (757) 758-5106.
Request Online: You can also fill out our online form to have a member of our intake team reach out to you with more information and next steps.
Provider Referrals: Clinicians, hospitals, case managers, and community partners looking to refer an individual for step-down or prevention services can contact our team directly at intakes@wtcsb.org.
How to Pay for My Visit
WTCSB accepts public insurance, private insurance, and self-pay. If you have insurance, we will use your coverage when eligible and let you know if any copays or costs apply. WTCSB’s published payment options include Virginia Medicaid (including CCC Plus plans), Medicare, and many commercial insurance plans.
If you do not have insurance, or if you are underinsured, WTCSB also offers income-based financial assistance through an Ability to Pay (ATP) system (often called a sliding scale). Fees are based on what you can afford, and some services may have different fee rules than others.
WTCSB’s published self-pay methods include cash, check, and major credit cards
Questions about cost? Call (757) 758-5106 and ask about payment options for the service you need and whether you qualify for Ability to Pay.
Payment Options: https://www.wtcsb.org/payment-options/
Income-Based Fees (Ability to Pay): https://www.wtcsb.org/income-based-fees/
Where can I find the CTH?
The Crisis Therapeutic Home (CTH) is a secure, 6-bed residential facility located in Hampton, VA.
Because this is a 24/7 specialized care home rather than a walk-in community clinic, exact location details and transportation are coordinated directly with individuals, families, and providers upon admission.
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