BRIDGES – Children’s Crisis Stabilization Unit (CCSU)
Compassionate care for your child in crisis
When you are looking for mental health help for your child or teen, you want the best care available, but it is more than that. You want to be sure that your child will not be scared, overwhelmed, or invalidated. You want to know that they will be cared for the way you would care for them.
Seeing your child in pain is one of the most difficult things a parent can experience, especially when you feel like there is nothing you can do. If your child or teen is experiencing a mental health crisis, our team of highly trained, compassionate professionals is here to support your whole family.
What the Children’s Crisis Stabilization Unit is
The Children’s Crisis Stabilization Unit (CCSU) is a safe environment where children and teens up to age 17 can stabilize during a mental health crisis. Located on our soothing BRIDGES campus in Windsor, VA, this regional 8-bed facility offers short-term residential crisis services. This short-term program helps to avoid a hospitalization and gets your child better and back home to you as soon as possible.
The program provides up to 15 days of crisis services to youth and their families. Our multidisciplinary approach includes psychiatric care, assessment, and stabilization. During their stay, your child will have access to a variety of supportive activities, including:
- Mental health counseling and group therapy
- Therapeutic outings designed to build confidence
- Interactions with therapy dogs for comfort and emotional regulation
- Family sessions to ensure you are equipped to support them at home
Who BRIDGES serves
Our stabilization services are tailored for children and teenagers (ages 3 to 17) who are experiencing a community crisis or are stepping down from a hospital or detention center.
This program is specifically designed to treat:
- Mood disorders
- Behavioral disorders
- Mental health issues related to substance use
You’re not alone.
Recovery support is here.If you are trying to rebuild stability after a child’s mental health crisis, your family does not have to do it by yourselves. A short-term stay at BRIDGES can be a practical next step toward stronger routines, healthier coping, and more connection.
WTCSB is here to help you find the right level of support and move forward one step at a time.
How to Access Care at the CCSU?
Helping your child is easier than you think, and we make the admissions process as supportive as possible.
Urgent Crisis Support: For immediate help, call our 24-hour emergency line at 757-925-2484 or dial 988.
Call Us: If you need short-term crisis stabilization for your child or teen, call us at (757) 758-5106.
Request Online: You can also submit an online request for same-day access through our website.
Provider Referrals: Hospitals, pediatricians, and community partners looking to refer a child for step-down or prevention services can contact our team directly at intakes@wtcsb.org.
How to Pay for My Visit
WTCSB accepts public insurance, private insurance, and self-pay. If you have insurance, we will use your coverage when eligible and let you know if any copays or costs apply. WTCSB’s published payment options include Virginia Medicaid (including CCC Plus plans), Medicare, and many commercial insurance plans.
If you do not have insurance, or if you are underinsured, WTCSB also offers income-based financial assistance through an Ability to Pay (ATP) system (often called a sliding scale). Fees are based on what you can afford, and some services may have different fee rules than others.
WTCSB’s published self-pay methods include cash, check, and major credit cards
Questions about cost? Call (757) 758-5106 and ask about payment options for the service you need and whether you qualify for Ability to Pay.
Payment Options: https://www.wtcsb.org/payment-options/
Income-Based Fees (Ability to Pay): https://www.wtcsb.org/income-based-fees/
Where can I find the CCSU?
The BRIDGES Children’s Crisis Stabilization Unit is located on a beautiful, soothing campus in Windsor, Virginia.
Because this is a secure, 24/7 crisis facility, exact location details and admission times are coordinated directly with parents, guardians, and referring providers during the intake process.
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