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Mental Health

Services for  Everybody


Resources and Training


WTCSB Services

Getting Started

3 Ways to get Help

24 Hour Emergency Line

We are diligent in our mission to provide quality mental health care to all. Our integrated approach to wrap-around care starts with you. Our caring staff is accessible 24/7 phone or email.









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Western Tidewater Community Services Board

The Purpose of Life is a Life with Purpose

At Western Tidewater CSB, your relief is our priority, and we are always available and accessible to all.

Welcome to Wrap-Around Care for Our Community.

WTCSB is the local authority on mental health services. We believe quality care should be open to all, and we support that with same-day access to care.

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Same Day Access

SDA provides a clinical assessment to any individual on the day they come to the CSB during open access hours. SDA minimizes your wait and makes care more accessible to you.

our counselors

The WTCSB Staff of Counselors are highly trained, experienced, and caring individuals who are creative and thorough in their care approach.

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We find purpose in providing a community of HOPE.

WTCSB is committed to providing a comprehensive system of quality, recovery-oriented care to our community. We are your one-stop for Mental Health, Intellectual Disabilities, and Substance Abuse Services through public and private counseling services. Your relief is our priority.

New Patient?

In our commitment to providing only the best care for our community, we make access to professional, high-quality, wrap-around care convenient and easy. Connect with us today.

Service Centers

WTCSB has locations throughout Franklin, Suffolk, Isle of Wight County, and Southampton County – including services via Telemed / Telehealth options.

What To Do When a Child Is Having Suicidal Thoughts

Few things are more frightening than when you think your child might be thinking of suicide. Suicide is such a heavy topic, and still a taboo one at that. It’s not an easy subject to approach, but it is a crucial one. If you think your child or teen might be having suicidal thoughts, read on to learn a few ways you can help.

Am I Actually Depressed? I Feel Like My Problems Are Not Serious Enough

When you’re struggling with your mental health, you might wonder if your problems are “real” or “serious enough.” It seems like everyone has a mental illness these days, so how do you know if you really have depression or another mental health condition – or if your problems aren’t actually all that bad?

Is Mental Health Just a Trend?

The last few years have seen a rapid increase in the discussion of mental health online, especially on the social media platform TikTok. You might wonder why it seems like everyone has a mental health condition now. Why didn’t we all have depression or anxiety 10, 20 or 50 years ago? Are all these people just faking it for attention? And is this mental health obsession just a passing trend?

Employee Portal

The WTCSB Employee Portal is the one-stop for staff communication, information sharing, WTCSB policy information, downloadable forms, and more. This area is reserved for employees of WTCSB only.

WTCSB Job Board

Become a part of a community that cares. As a whole, WTCSB strives to value staff, support diversity, and promote excellence within. We are proud to be an equal opportunity employer.

Who We Are

Western Tidewater CSB is the leading authority in mental health and developmental services in Franklin, Suffolk, Isle of Wight County, and Southampton County. Learn more about what truly sets us apart.


Community Services Performance Contract