REACH CTH
A safe, home-like environment for stabilization and healing
When an adult with developmental disabilities experiences behavioral instability, finding the right care can feel overwhelming. WTCSB’s REACH CTH provides a highly supportive, 24/7 residential setting designed to assess needs, create a plan of care, and help individuals stabilize safely. We believe that every individual should be supported to live the most inclusive life possible in their community. By providing prompt, compassionate treatment and prevention, we help individuals safely transition back to their daily routines without the need for hospitalization.
What the CTH is
The CTH is a regional 6-bed, short-term residential program. It acts as a comfortable, structured intervention where a multidisciplinary team—including counselors, psychiatrists, registered nurses, behaviorists, and direct support professionals—provide round-the-clock care.
During a stay at the CTH, our team will “walk alongside” the individual to provide:
- Assistance with Activities of Daily Living (ADLs) and community integration.
- Therapeutic groups, individual counseling, and de-escalation support.
- Ongoing nursing support and daily medication management, including arranging updated prescriptions to a designated pharmacy.
- Development of a personalized Crisis Education and Prevention Plan (CEPP) to help families and providers better understand behavioral needs and support community stabilization.
- Weekly Treatment Team meetings with natural and community supports.
- Care coordination with the REACH Mobile Team and case management linkage to community care and supports.
Who the CTH serves
The CTH program serves adults (ages 18 and older) who have intellectual and developmental diagnoses along with co-occurring mental health diagnoses.
Our short-term residential services can support adults who are:
- In need of short-term prevention (typically a 5-7 day stay).
- Stepping down from hospitalization or other inpatient setting for a transition period (typically a 14-day step-down stay).
- Experiencing an exacerbation of behaviors that has not been successfully managed in their current home(up to a 30-day stay).
You’re not alone. Recovery support is here.
If you or someone you care for is trying to rebuild stability after a behavioral or mental health crisis, you do not have to do it by yourself. A short-term stay at the REACH CTH can be a practical next step toward stronger routines, healthier coping, and more connection.
WTCSB is here to help you find the right level of support and move forward one step at a time.
How to Access Care at the CTH?
Because the CTH provides highly specialized residential care, admission is often coordinated through our crisis teams, hospitals, or community providers. However, reaching out to start the process is simple.
Urgent Support: If you or a loved one is in need of immediate mental health help, please call, text, or chat 988 for free, confidential, 24/7 support.
Call Us: To ask questions about the CTH program, eligibility, or to start a referral, call our main WTCSB line at (757) 758-5106.
Request Online: You can also fill out our online form to have a member of our intake team reach out to you with more information and next steps.
Provider Referrals: Clinicians, hospitals, case managers, and community partners looking to refer an individual for step-down or prevention services can contact our team directly at admissions@wtcsb.org.
How to Pay for My Visit
WTCSB accepts public insurance, private insurance, and self-pay. If you have insurance, we will use your coverage when eligible and let you know if any copays or costs apply. WTCSB’s published payment options include Virginia Medicaid (including CCC Plus plans), Medicare, and many commercial insurance plans.
If you do not have insurance, or if you are underinsured, WTCSB also offers income-based financial assistance through an Ability to Pay (ATP) system (often called a sliding scale). Fees are based on what you can afford, and some services may have different fee rules than others.
WTCSB’s published self-pay methods include cash, check, and major credit cards
Questions about cost? Call (757) 758-5106 and ask about payment options for the service you need and whether you qualify for Ability to Pay.
Payment Options: https://www.wtcsb.org/payment-options/
Income-Based Fees (Ability to Pay): https://www.wtcsb.org/income-based-fees/
Where can I find the CTH?
The CTH is a secure, 6-bed residential facility located in Hampton, VA.
Because this is a 24/7 specialized care home rather than a walk-in community clinic, exact location details and transportation are coordinated directly with individuals, families, and providers upon admission.
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