Veterans Services
Dedicated support for those who have served
Transitioning to civilian life or managing the unique challenges of military service can take a heavy toll on your mental and emotional well-being. Whether you are dealing with the invisible wounds of service, navigating the stress of reintegration, or seeking support for your family, you do not have to carry that burden by yourself. Our mission is to support Virginia’s Service Members, Veterans, and their Families (SMVF) in the Suffolk, Isle of Wight, Franklin, and Southampton localities.
We are committed to reducing suicide risk, preventing opioid addiction, enhancing stability, and connecting individuals to essential community services.
What veteran services are
Our veteran services provide coordinated care through evidence-based suicide and substance-use screenings, resource navigation, and direct support. We “walk alongside” you and help you through:
- Therapy Services: Outpatient clinicians provide therapy using Cognitive Behavioral Therapy, Motivational Interviewing, and support for suicide prevention and opioid recovery.
- Outreach Services: We offer resource kits, transportation vouchers, hygiene items, and field-based support for homeless and unsheltered veterans.
- Peer Support: Veteran Peer Specialists and Coordinators offer peer-led recovery groups, one-on-one support, employment readiness, financial literacy, resume support, and connection to benefits and meal programs.
Who veteran services serve
Our veteran programs can support individuals in the Suffolk, Isle of Wight, Franklin, and Southampton localities who are:
- Service Members, Veterans, and their Families (SMVF)
- Working through mental health challenges or at risk of suicide
- Seeking help for opioid addiction or substance use recovery
- Navigating homelessness, unemployment, or needing reintegration resources
You’re not alone. Recovery support is here.
If you are trying to rebuild stability after military service, you do not have to do it by yourself. DVS programs can be a practical next step toward stronger routines, healthier coping, and more connection. WTCSB is here to help you find the right level of support and move forward one step at a time.
If you or someone you love is experiencing a crisis, please call 988.
How to Access Veterans Services?
We make starting care as easy as possible for our veterans and their families.
- Same Day Access (SDA): You can walk into any of our walk-in centers to make an appointment through our Same Day Access Program. This service is offered across all WTCSB locations.
- Call Us: To get started, you can call us directly at 757-758-5106.
- Schedule Online: Visit www.wtcsb.org/first-time-visits/ to request your appointment.
How to Pay for My Visit
WTCSB accepts public insurance, private insurance, and self-pay. If you have insurance, we will use your coverage when eligible and let you know if any copays or costs apply. WTCSB’s published payment options include Virginia Medicaid (including CCC Plus plans), Medicare, and many commercial insurance plans.
If you do not have insurance, or if you are underinsured, WTCSB also offers income-based financial assistance through an Ability to Pay (ATP) system (often called a sliding scale). Fees are based on what you can afford, and some services may have different fee rules than others.
WTCSB’s published self-pay methods include cash, check, and major credit cards
Questions about cost? Call (757) 758-5106 and ask about payment options for the service you need and whether you qualify for Ability to Pay.
Payment Options: https://www.wtcsb.org/payment-options/
Income-Based Fees (Ability to Pay): https://www.wtcsb.org/income-based-fees/
Where can I find Veterans Services?
WTCSB offers Veterans Services at all of our Community Counseling Centers. Click here to find the location nearest you.
All Adult Services
Outside of the WTCSB area? Find expanded service area support with Region Five
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Who We Are
Western Tidewater CSB is the leading authority in mental health and developmental services in Franklin, Suffolk, Isle of Wight County, and Southampton County. Learn more about what truly sets us apart.
