Adult Case Management – Intellectual Disabilities

Services are offered that assist individuals with intellectual disabilities in accessing the full range of needed support to assist them in their daily lives.

Adult Case Management – Serious Mental Illness

Targeted Case Management services are intended to promote community integration and increase community living skills; provide increased opportunities to access community resources; promote the use of resources available to the general public and to assist individuals and the support systems in accessing needed medical, psychiatric, social, educational, vocational, and other supports essential to meeting basic needs.

Adult Mobile Counseling

The Adult Mobile Counseling program provides short-term services to individuals utilizing area shelters, various agencies providing assistance, and/or Federal Qualified Health Centers such as Main Street Physicians in Suffolk who are in need of mental health or substance abuse services.  Services are tailored to meet the unique needs of each client and will include individual and/or group counseling to assist in working toward a positive change. 


Crisis Intervention

The Crisis Intervention Program provides immediate mental health or substance abuse treatment to individuals who are experiencing an acute dysfunction requiring immediate clinical attention.  Service goals include the prevention of exacerbation of a condition, preventing injury to the person served or others, providing treatment in the context of the least restrictive setting, averting or reducing the threat of inpatient psychiatric hospitalization, incarceration, or homelessness, and assessing and stabilizing acute symptoms of mental illness, alcohol and other substance abuse. 

Crisis Intervention Team (CIT)

These teams are formed with local law enforcement.  Trained team members improve interactions between law enforcement and individuals with mental illness.  This ability helps to prevent inappropriate restraint, incarceration, and stigmatization of persons with mental illness.  It reduces injury to officers, family members, and individuals in crisis, and links individuals with mental illness to appropriate treatment and resources in the community. 


Emergency Services

Crisis services are available 24 hours a day, 7 days a week for all individuals of any age, ethnicity, or disability, who are in crisis due to mental illness or substance abuse.  The services include counseling and phone consultations with or for people in crisis, as well as admission screenings for crisis stabilization, psychiatric hospitalizations, and/or substance abuse inpatient treatment.


Jail Based Services

Two Western Tidewater CSB clinicians provide jail based work with individuals and/or groups in the therapeutic community and general population.  The clinicians provide substance abuse evaluations and group services.  They help incarcerated individuals with understanding the choices they made and prepare them to live successfully upon return to the community. 


An array of center based medical and associated nursing services that focus upon pharmacological evaluation, treatment, management, and monitoring of DSM V disorders.  This service is provided in conjunction with case management/care coordination.


Mental Health Skill-building Services (MHSS)

MHSS services are designed to help a person with serious mental illness understand the illness and establish personal recovery goals.  Recipients learn and practice skills important to achieving psychiatric stability, independent living and become a productive member of the community.


Mentoring Services for Adults

Mentoring services are designed to help a person with serious mental illness understand the illness and establish personal recovery goals.  Recipients learn and practice skills important to achieving psychiatric stability, independent living and become a productive member of the community.


Outpatient Mental Health Counseling

Adult Mental Health person centered treatment is provided to help individuals develop skills and confidence to meet daily living needs as they experience incremental successes through stages of personal change.  We provide both individual and group therapy. 


Program of Assertive Community Treatment (PACT)

The PACT Team offers daily community-based treatment for individuals in recovery from a serious mental illness, including those with co-occurring substance use disorders, who are experiencing homelessness or at risk of becoming homeless. 

Psychosocial Rehabilitation

Psychosocial rehabilitation serves individuals recovering from the impact of mental illness.  Our PSR Program  - Tidewater House – provides a safe and supportive environment with opportunities for rehabilitation.  Together with staff, members design a plan to achieve personal recovery.  This service offers a supportive environment where members take part in recovery-oriented activities.


Telemedicine Services

WTCSB is equipped with a telemedicine conferencing system which allows us to extend services to our most rural areas.  We are currently providing emergency prescreenings, psychiatric visits and one on one consultations to our citizens in outlying areas. 

Transition & Integration Peer Support Program (TIPS)

Western Tidewater Community Services Board has partnered with the VA in implementing areas of the Clay Hunt SAV Act by providing a new Peer Support and Community Outreach Program for transitioning service members, reservist, National Guard, veterans who are not yet connected to VA services, and spouses/dependents. This groundbreaking pilot project is the first of its kind in the nation.