Quality Billable Notes and Crisis Response Follow Up for Case Managers
Part I: Quality Billable Notes with Heather Parks and Kristen Person
Mastering the art of documentation is about more than just compliance; it’s about capturing the true impact of your work. This training will provide practical strategies for writing concise, high-quality billable notes that clearly reflect the support case managers provide to clients.
Part II: Crisis Response Follow Up with Linay Ward and Sara Matthews
This training brings a fresh, practical spin to crisis response and follow-up in case management. Through real-world examples and engaging discussion, you’ll build skills to respond confidently in the moment, tackle incident reports with ease, and provide meaningful follow-up that supports long-term stability. Join us to sharpen your skills and feel more prepared when it matters most.
Date: May 5th, 2026 from 10:00 AM to 12:00 PM
Trainers: Heather Parks, Kristen Person, Linay Ward, Sara Matthews
Location: Harbour View Training Center Large Conference Room
